Archive for the 'Business' Category

Stay Up! Now Get Some Sleep…

Jason December 20th, 2007

I’m one of those people who’s best thinking is often done at 11 PM or later. For whatever reason, that’s when inspiration tends to strike me. Unfortunately, it’s also when Captain Ramble-On-Forever and Dr. Philosophical-Discussion can strike, too. What can I say… it’s in my nature.I recently rescinded a post that I made on one such night at 3 AM. I couldn’t sleep, and had this big, profound, deep thought in my head, so I posted on it. There was nothing really wrong with the post, intellectually… But, I pulled it anyway.

Here’s why:

I got some personal comments like, “Wow, that’s pretty heavy,” and “Gee, I can tell you wrote this at 3 in the morning…”

So, I revisited the post… read it again. And they were right. It was ultra-intense. It was no-fun. And, it just plain didn’t fit the theme of this site.

Now, here’s the reminders:

• Always be aware of how you present yourself. Be consistent. And for heaven’s sake, be positive. This applies in all areas of life, whether in person, on a website, in your email… whatever. Find a groove that works for you and stick to it. If you’re doing anything on the web, always remember: Google can find it, and so can your customers.

• Don’t be afraid to correct yourself. If you find you’ve veered of course in the theme of your presentation for a moment, that’s cool. It means that you’re exploring other angles. But, if the angle isn’t right, doesn’t really fit, or is counterproductive, then fix it. If you can undo it, undo it. If you can’t, then be honest, suck it up, eat your crow, then make it right. Listen to the subtle (and sometimes not-so-subtle) cues from your readers, clientelle, etc. for hints. They will tell you, but usually not directly unless you ask.

• Wait until you’re well rested before you actually do anything public with things you think up at 3 in the morning.

Oh… and, of course…

• If you make a mistake, learn from it.

Make A List: Personal Organization for Success, 101

Jason December 29th, 2006

Admittedly, I might be a bit OCD when it comes to tracking things that are important to me. I have lists, ledgers, and logs for darn near everything. Lists are good. Lists are really good if you review them regularly.That said, I do have to caution against going crazy with organization. Effective organization is one of the greatest efficiency-enhancers, but I have found there is a point of diminishing returns. One can be over-organized. Some organizational concepts and tools sound great, but for me, if it can’t move as fast as I can think, it better be really worth the time I invest into it.

However, far more people are on the side of the equation where greater control over their lives would behoove them. Below are some tips on the primary element of my personal organization armory… Lists.

Most of the lists I keep are pretty standard, but let me share with you some specifics on how I think about these “blase” lists. I’ve placed them in a specific, stacked order, and should build on each other logically along with this flow.

1. Aspirations - Some people call these dreams. That’s cool, but “aspirations” sounds a bit more committed to me. Don’t ask me why. What do you really want to do / have, that maybe you are not able to see the way to yet? No dates needed here… just go crazy. This is the place where your imagination can run wild. Aspirations are allowed to be right on the edge of what you believe can happen for you, but not over it. If you don’t believe it, don’t bother. Without belief that these things can happen, they won’t happen. This list should inspire you, excite you just by reading it. Get pictures or other visual cues to help sharpen your belief and your vision.

2. Goals

Most of us know what a goal is, so I’m not going to expand too much on this. My definition of a “goal” is a dream with a date on it. It has to be measurable and realistic. Keep goal lists for the various areas of your life… Business, Financial, Personal, Family, Spiritual, etc. If you don’t really plan to achieve it in the time frame you set, don’t put it on the list. No use fooling yourself.

3. Plan

Now that you have goals, what are you doing to move toward them… specifically. Make sure your plan does not include things that really are goals. In other words, the plan should simply be a series of doorways to walk through (often repeatedly) that inevitably lead to the achievement of the goal. A plan is, in a way, the Master Task List of what you need to do to reach your goal.

4. Calendar Appointments

Your calendar is, in fact, a list of places to go, people to see. I’m a Mac user, so I use iCal. Some folks prefer more “advanced” applications, like Daylite, but iCal is just perfect for me. A few calendar-keeping tips that I find essential:

Categorize your calendar. Use color-codes, or whatever system works for you. I break down my calendar quite a bit beyond the usual “personal or business” categories. For example, I keep separate categories for the type of business event it is: Maintenance, or Growth. In other words, does the appointment have a direct impact toward the growth-side of your business or project, or is it more of an administrative thing? This is a great aid in determining where your time is really being spent, and thereby prioritizing your schedule toward the things that are most important.

Keep EVERYTHING on your calendar. Every single activity I do, from an important meeting to a block of time for my kids, is in my calendar. This is another great tool to keep track of what you’re really spending your time doing. Don’t delete business appointments that were cancelled or postponed by another party. Just recategorize them. While final results are the ultimate necessity, at least when you look back, you know you were on the ball. If you see a lot of cancellations, then maybe an area for improvement is your ability to inspire priority for meetings into the other attendees.

Share the love. If you and your associates or coworkers are using a computer-based calendar, take advantage of the appointment/calendar sharing abilities it has. iCal is great for this, but there are simple ways to do it with many other applications, like Outlook. Keeping everyone on the same page with each other’s activities breeds teamwork, cooperation, and collaboration. It also helps everyone feel a part of what the company is trying to accomplish. Share calendars with your spouse or significant other, too. It can save a lot of personal scheduling conflicts (ie. arguments) if you do.

5. Tasks

To me, a task list is nothing more than a calendar for things that either happen over longer periods of time, or in less than 15 minutes. Stuff like, “Call Bill,” “Get milk from the store,” or “Do Acme Corp’s. proposal,” or “Develop a Business Plan for X.” I treat tasks just like calendar appointments… The same rules apply regarding categorization. Since tasks are primarily things you and only you need to deal with, I generally do not share task information with others.

6. Opportunities - What real opportunities do you have “in the fire?” I love this list. It shows you what potential you have right in front of you. Having this list prevents time wasted trying to figure out what to do next. It can contain sales prospects that just need a bit more followup before the sale, or people that you want to do a lunch with to see if you may have any mutual interests, and can benefit each other. It can be as big as an entire business idea you have that you’d like to research. This list is like the pot of boiling water; there’s nothing you’re going to do to make it boil faster, but if you don’t keep applying heat (ignore it), it definitely won’t boil. Key point: The idea is to get things OFF this list and either completed, into action, or dropped. It’s not just there to make you feel like someday, you might be able to do something. ;-)

7. Finances - Technically, this really isn’t a list. But, it’s an important tangible item to keep tabs on. Know where you’re at, at all times. Few things are more dangerous to long term personal success than financial vagueness. Know your net worth. Know where you spend your money. Know why you spend your money in that way.

Now that you have the lists, here’s two important things to really make them worth the time it took to make them:

Review your lists regularly. Daily, or even twice a day, if possible. A goal ignored is not aimed for. A task list not carried is useless.

Remain flexible. Don’t be afraid to change things on the list. This is not the Ten Commandments. As you grow, your priorities may change. That’s okay. Make the necessary adjustments. The point here to get where you want to go, not to aim for something that really isn’t important to you anymore.

Customer Focus

Jason November 9th, 2006

Mark Cuban had an excellent post on customer focus this past Tuesday…

Fear Is The Mind-Killer

Jason November 6th, 2006

Those of you who are “Dune” fans get it. Science-fiction aside, how true this statement is.
While “fear” in and of itself is a huge topic that I’m sure will be revisited, there’s one particular kind of fear I’d like to address now:

Fear of other people’s opinions.

Or, in more common terms, fear of what other people might think. As simple as this sounds, it’s one of the first stumbling blocks that most people encounter when they decide to engage on a path of personal growth and success. There are a myriad of reasons for this, both internal and external. The old “crabs in a bucket” analogy, of course, comes to mind.

Let me say I’m not of the mindset that we just shouldn’t care what anyone thinks. It’s just not that simple. However, we should only care what others think insofar as we don’t take it personally. Other people’s opinions must not negatively affect our self-esteem or sense of self-worth. That, in truth, is the source of our fear. As with all fears, the fear of others, or their thoughts, is a self-preservation reflex. It’s the old, “fight or flight” instinct.

When working to dissolve fears, remember the three “F”s. Fear, Fact, Faith… Fear is easily replacable by either of the other two.

In this case, the Fact is that ultimately, there’s nothing that another person’s attitudes or opinions can do to harm you, unless you allow them to. The Faith is, you have everything you need to fulfill your purpose within you, exactly as you are, and you’re already on your way.
But, let’s take the next step, beyond mere dissolution of the illusion of fear. Let’s turn it into something that actually helps us.

Economy is largely driven, in a sense, by people’s opinions. Their likes and dislikes, tastes, concepts, values, and so on. This goes back to my previous post about finding a way to serve. Find a need (or satisfy an opinion), and fill it. If you serve enough people, and organize that service into an industry, everyone wins. So, pay attention to criticism, but don’t harbor it. Take note of suggestion, but don’t take it personally. Be ready to recognize these signals of possible improvement in any situation.

Learn to recognize the difference between constructive criticism, and just plain nastiness. Remember, most of the time, when someone is verbally attacking you, they’re really attacking an aspect of themselves that they may percieve in you that is being reflected back to them. (Ya… that’s a big one, for expansion in another post.)

The point is, maintain your center, and observe. Everyone around us is a teacher and a master in disguise. From all situations, we can learn, grow, and apply that knowledge to pursue even greater success in our endeavours. And, most of what we learn from managing criticism is how to maintain our calm confidence in the face of adversity… and that’s a big, important lesson that anyone can improve upon.

The Business of You

Jason October 26th, 2006

An associate of mine made an offhanded comment the other day in conversation that I thought was truly profound. (Incidentally, it seems that’s how some of the most profound comments come about… when they’re not planned.)

He said that one of the reasons most people seem to be constantly chasing their tails in life is because they’re operating on the previous generation’s knowledge. They learned “the way things are” from their parents, mentors, and teachers. And, because most people are not on a path of continual learning and discovery, they’re operating on a set of “facts”, rules, and concepts about life, money, relationships, etc. that are at least 20 years old.

Of course, there are major principles in all areas that never change. They are as solid as the laws of gravity. But, then again, Einstein showed us that even that is relative.

Most people know that the idea of, “Get a good job with a big company and stay there forever” is basically dead. We know it intellectually, but how many of us are really acting on that knowledge? Are we doing anything about it, or are we perhaps really just operating on reflex, on programs running in the background that have been placed there at an early age, through influence of our former (or even current) mentors?

We are all in business, even if we’re not “in business.” We are in the business of building our own lives. We are in the business of managing, promoting, and selling our own skills, in the form of a career (or careers). Are we making proper, long-term, business-like decisions about where we are going? Are we remaining flexible? Are we planning for the future, particularly financially, or are we banking on a 401k? You probably know that Social Security isn’t going to cut it for you, but neither is your 401k, by itself. Be brave, and honest, and do the math, remembering that a good rule of thumb is to figure, on average, every 20 years the cost of living just about doubles. Some people say every 10. I cannot say how many times I’ve heard the story of my grandfather buying two Cadillac’s on the same day in 1970 for $7000… together.

Continuing education is not just something that personal development buffs do anymore. It’s a necessity to even maintain status-quo. If you’re not busy growing, you’re busy dying, or so the saying goes. I’m not saying you need to go back to school, I’m saying you should have never left. If your goal is financial independence at any time in your life, let alone early retirement, continuing education in the areas of finance, investment, and personal management are a must. You cannot afford to operate on old assumptions.

Applied, knowledge is power. Whatever your career skills or personal interests are, become an expert. Experts never stop learning… that’s how they stay experts. And, always take an opportunity to learn something new that you know nothing about. Little is more expensive than trying appear knowledgeable in the presence of those who know more, on a given subject, than you do. Ask questions. If they really know what they’re talking about, they’ll respect you for your sincere interest. We’re all ignorant, just on different subjects. If you are an expert in what you do, you will be the one answering the questions soon enough.

People, period.

Jason October 18th, 2006

I am not of the mindset that we shouldn’t care what anyone else thinks. I just don’t care what people who don’t care about me think about me. LOL… what a sentence. Otherwise, I think it’s pretty important that we pay attention to the opinions, thoughts, and feelings of others. They are signals pointing out opportunities for us to serve, and a service-mentality is key to all kinds of success, particularly financial.

We are built to interact with other people, and if we plain don’t care about other’s thoughts, opinions, feelings, etc, our relationships probably aren’t going to work out so well. Remember: Success=Happy. And because we’re built to live in harmony with others, at least at some level, People become a big part of the “Happy.” How many people do you know without at least some strong, nourishing relationships that are very happy?

Now, for the dollars and cents of it: Money is simply an expression of our relationships. Joan Sotkin at ProsperityPlace.com does a great job in her podcast illustrating this principle. The more people we serve and interact with, the more money comes to us as a natural byproduct. Money is simply exchanged because you cared enough about what someone else thought, wanted, or needed, and then provided some kind of service that filled that desire. Want more money? Find a way to fill a gap. Find something that people want, and they will pay you for it. Find a big gap, and fill it in a big way, and they’ll pay you big for it. It’s a pretty simple equation.